Priority Tickets

Welcome to the Cayamo ticketing page! If you've found your way here, then you probably have a few questions about ticketing for the Stardust Theater on Cayamo. If this is your first year with this ticketing system or if you need a refresher from last year, please review the information on this page. If you have additional questions, or need help troubleshooting, feel free to join the Cayamo Family Facebook Group or reach out to our Guest Services Team.

• How will admission work in the Stardust Theater?

  Shows in the Stardust Theater will be general admission with a reserved area for Priority Tickets for select shows. Each guest will receive Priority Tickets for a reserved seat for several performances in the Stardust Theater based on their show preferences. When it is time to rank the Stardust shows and select your seating preferences we will email all guests. 

• Where is the designated reserved Priority Ticket area in the Stardust Theater? Does it change per show?

  Take a look! Priority Tickets are reserved seats located in rows A-S in the lower orchestra center through the upper orchestra center. Pending popularity of the show (how many guests ranked it) the reserved ticketed seats might fluctuate a few rows – meaning it might only extend to Row O in some shows leaving P, Q, R, S available for general admission guests. Our ushers will communicate that to you in the theater. We will only clear the Priority Ticket area after each performance for the next show's ticket holders.

   

  

• How are Priority Tickets Assigned?

  All guests will receive multiple priority tickets, and alumni will receive additional ticket(s) based on sailing history. 

  The process:  Guests eligible for each round are sorted according to the date their Cayamo cabin was booked, and, one at a time, are assigned a ticket for their highest ranked available* show.  If their highest ranked show is full we try their next highest ranked show until we have successfully assigned that guest a ticket.  Once the guest who booked first has a ticket, we move on to the guest who booked second.  *Once 316 people have been assigned a bonus ticket for a single show, that show is full.

  Once all guests have been assigned their Priority Ticket shows, guests are assigned into the Priority Ticket seats shown here.  Seats are assigned as follows:

  For each Priority Ticket show, all guests assigned to the show are sorted according to the date and time their Cayamo cabin was booked, and, one at a time, are assigned a seat for the show. Whether you are a new guest or a returning alumni, it is important to know that seats are filled from house right to house left beginning with Row A. Cabinmates who are assigned to the same show are seated next to each other, unless they have requested different customizations for tickets (i.e. if one doesn't want farther back than Row M and the other doesn't want farther back than Row S). 
   

  The number of Priority Tickets guests receive is based on alumni status, and are as follows:

  • 1-2 Voyages = 2 Priority Ticket Show assignments
  • 3-7 Voyages = 3 Priority Ticket Show assignments
  • 8-16 Voyages = 4 Priority Ticket Show assignments

• Will I be seated with my traveling companion(s)?

  Guests booked on the same reservation who make the same priority seating show selections, checked artists, and same answers to seat preferences will be seated together. The best way to ensure this is to have one guest make all the selections and click the red button with “Save Rankings for all Guests” when submitting your choices.

• I require wheelchair accessible or mobility impaired seating. Will you ensure that I also have access to priority show selections?

  We will hold a certain number of Priority Ticket spots on the wheelchair accessible platform for each show in Stardust based upon demand to ensure that you get to see the shows you want! Additional accessible seating will be available for general admission on a first come, first served basis.

• Will artists billed as headliners in previous years be playing the same number of shows?

  Yes, generally each artist performs 2-3 shows throughout Cayamo with the possibility of some of the performances being collaborative shows. Anticipate that headliner talent will play both the Pool Deck and Stardust Theater. 

Stardust Seating

Our goal is to deliver a balanced festival experience that both guarantees you a seat to the events you are most passionate about and the freedom to explore and discover new music during your vacation. All shows in Stardust will be general admission with a reserved area for Priority Tickets. Below is a map showcasing what area is reserved versus general admission. To view a detailed chart of every seat in Stardust check out the Lower Chart or the Upper Chart.