X

FAQs

 

Expand All

We invite you to join our thriving Cayamo family and set sail on our twelfth Journey Through Song! Sail away with us next February 10-17, 2019 as we make our way from Tampa to Montego Bay, Jamaica and Costa Maya, Mexico. 

Getting involved in the pre-sale is easy! Register at cayamo.com/presale.

Registering for the pre-sale is like virtually saying "I've got to be on this ship!" Those who register will be emailed an Earliest Booking Time after full festival details are announced. You can book a cabin at or after your Earliest Booking Time, before we go on sale to the general public.

2018 Alumni are already registered for the pre-sale and will automatically receive an email with their Earliest Booking Time once the full details are announced.

Please Note: Being a part of the pre-sale does not guarantee that cabins will be left for purchase when it’s your time to book.

Cayamo 2018 alumni will be given the first chance to book. This group will be automatically assigned and emailed an Earliest Booking Time. Earliest Booking Times are assigned in order, sorted by most times on Cayamo , then by order of booking last year. Note that Earliest Booking Times will be spread throughout several days so that we may provide you the best possible guest service experience as you make your reservation. You will have FEWER people in front of you this year, even if you have to wait longer for your Earliest Booking Time to become active.

Alumni that missed Cayamo 2018 are next. This group must register for the pre-sale and booking order is determined by number of Cayamo sailings, number of Sixthman events, most recent year, then by order of booking for their most recent Cayamo.

Cayamo 2018 Waiting List guests who did not sail and Cayamo 2018 Cancelled Guests will be given a chance to book next. This group must register for the pre-sale and booking order is determined by the date you booked your canceled 2018 reservation or waiting list entry.

New Cayamo guests who register for the pre-sale are the final group to be included. This group is randomized before earliest booking times are assigned. Note that there will be multiple groups of new guests - those who sign up before the initial deadline and then those who sign up after.

Once the pre-sale ends, the general public will be able to book.

Please Note: Being a part of the pre-sale does not guarantee that cabins will be left for purchase when it’s your time to book.

A full website with complete pricing information will be available before the pre-sale begins.

Each guest needs a Sixthman Username to create, manage, or be added to a reservation. Create your username while registering for the pre-sale.

If you have traveled with Sixthman previously or signed up for the Cayamo 2019 Pre-Sale, you have a username and will not need to create one.  If you don't know your username, you can recover it here. You can also contact us and we will be happy to look it up for you (try our live chat feature or call us at 877-379-9175).

Use your Sixthman Username to login throughout the year to update your personal information, make payments, add guests, or make changes to your reservation. To manage your reservation, sign in using your Sixthman Username here.

At time of booking, you acknowledge that the laws that regulate the necessary travel documentation are subject to change and that it is your responsibility to be aware of what is required for travel.

View the latest information from Norwegian at www.ncl.com/traveldocs.  Below are recommendations based on the current U.S. government policy. This information could be updated without notice.

Please note that the name on your ticket must match the name on your passport or you will need to provide an original copy of proof of change of name (marriage license, etc).

U.S. Citizens

Sixthman highly recommends all guests travel with a passport valid for at least six months beyond completion of travel. Although a passport is not required for U.S. citizens taking cruises that begin & end in the same U.S. port, travelling with a passport enhances your disembarkation experience, as delays may be expected upon your return to the U.S. if you do not have one. Additionally, passports make it easier for you to fly from the U.S. to a foreign port should you miss your scheduled port of embarkation, or need to fly back to the U.S. for emergency reasons. If you do not have a passport you can use an original or suitable quality copy of a Birth Certificate as listed below.

The Western Hemisphere Travel Initiative (WHTI) allows U.S. citizens (including children) sailing on cruises that begin and end in the same U.S. port to travel with one of the following WHTI compliant document:

  • Valid U.S. Passport
  • Passport Card
  • Enhanced Driver's License (EDL)
  • Original or state certified copy of a Birth Certificate*
  • Certificate of Naturalization*
  • Trusted Traveler Program Membership Card, e.g., Nexus Card, Sentri Card or Fast Card*


*A government-issued photo ID is also required for all guests, including children 16 and over. For more information, a complete list of WHTI-compliant documents or to obtain a passport application, visit www.travel.state.gov.

For more information or to obtain a passport application, visit www.travel.state.gov

Non-U.S. Citizens

All guests must carry a valid passport, and if necessary, a multiple entry visa is required for entry into the United States (i.e. B-2 Visitors Visa), or a visa waiver. Please be sure to check with the proper agencies and authorities (such as your local immigration office) before you sail because we can't board you without the proper documents. Travelers from the 38 Visa Waiver Program (VWP) countries* must have a machine-readable passport to enter the U.S. without a visa. All VWP travelers are required to obtain an electronic travel authorization prior to boarding a carrier to travel by air or sea to the U.S. under the VWP.

*ANDORRA, AUSTRALIA, AUSTRIA, BELGIUM, BRUNEI, CHILE, CZECH REPUBLIC, DENMARK, ESTONIA, FINLAND, FRANCE, GERMANY, GREECE, HUNGARY, ICELAND, IRELAND, ITALY, JAPAN, LATVIA, LIECHTENSTEIN, LITHUANIA, LUXEMBOURG, MALTA, MONACO, NETHERLANDS, NEW ZEALAND, NORWAY, PORTUGAL, REP. OF KOREA , SAN MARINO, SINGAPORE, SLOVAKIA, SLOVENIA, SPAIN, SWEDEN, SWITZERLAND, TAIWAN and UNITED KINGDOM.

If you are not a US Citizen and are uncertain that you have the correct documentation please call US Immigrations at 1-800-375-5283 to be sure your identification will be satisfactory.

Alien Residents of the United States holding an Alien Registration Card (ARC or "Green Card") (Form I-551) may travel to Canada, Mexico, Bermuda (see Visa Restrictions on Bermuda) and the Caribbean with just their valid ARC and Proof of Identity. However, it is recommended that these guests also carry their passports from their country of citizenship if available. In some instances, ARC holders may still be required to have sailing permits and/or visas to enter countries Norwegian Cruise Line visits in these areas. Please note that travel anywhere else in the world requires a valid passport from the country you are a citizen of and subsequently subjects you to any documentation, visa and health requirements of all countries visited.


What if I do not have proper identification?

There is no Jedi Mind Trick around this, you MUST have proper identification to be permitted to board the ship. If you arrive at port without proper identification, while Sixthman will assist you in contacting the appropriate agencies, we cannot guarantee that you can successfully attain proper identification from the port, and this may result in being denied boarding without compensation. And this makes us sad.

We realize that your vacation begins the moment you book your cabins and we wish we could look after your entire journey.  However, the only part of your trip we can truly impact is the part that happens when you step on the ship.  In years past, we have tried to manage the experience with hotels, airlines, rental cars, shuttles and we just can’t get them to care like we do.  We will collect as much data as we can and refer you to hotels, airlines, rental cars, and shuttles so that you can make your own choice.  We will see you on the ship and put our energy into making it the greatest vacation you have ever had!

When booking flights we recommend that you arrive in Tampa no later than 12:00pm on February 10. Return flights should be arranged to leave Tampa after 12:00pm on February 17.

**Please allow additional time for customs clearance for international flights.

Taxi Service

The fare between the Tampa International Airport and Port of Tampa Bay i is currently a flat rate of $25.

Norwegian Shuttle Transfers

NCL offers shuttle service from Tampa International Airport (TPA) to the port, as well as return shuttle service. These transfers can be purchased after you have received your reservation number (approximately 4 weeks prior to sailing). Transfers reserved in advance up until the day prior to sailing be purchased for $17 per person each way from TPA. Transfers reserved at the airport on the day of sailing or on the ship for a return shuttle can be purchased at a slighter higher rate of $25 per person from TPA.

For more information about Norwegian Shuttle Transfers, please call their Reservations Department at 800-327-7030. You'll need to make sure to have your reservation number and flight information available to purchase the transfers.

Parking

Parking rates subject to change.

Self-Parking: $15 per day

Valet Parking: $20 in addition to Self-Parking total (NOT a daily fee – one time for entirety of trip)

Oversized Vehicle Parking: $30 per day (no restrictions on sizing currently; subject to change)

Cash & all major credit cards accepted. No Travelers Checks.

Accessible parking spots are available close to elevators, and vans or vehicles that have foot/electronic ramps are provided complimentary parking – please contact the port for additional details.

The parking is walking distance from the terminal, and no shuttle is available between the garage and the port entrance.   It is also located across the street from the Florida Aquarium, and Channelside Bay Plaza, filled with a wide variety of shopping, dining and entertainment experiences.

ALL DEPOSITS AND PAYMENTS ARE NON-REFUNDABLE.  If you wish to protect your investment, we strongly recommend the purchase of travel insurance.  We've teamed up with Travel Insured to offer two levels of insurance: a standard insurance policy and a 50% Cancel for Any Reason add-on policy.

  • Travel Insured's standard policy will reimburse cancellations at 100% of monies paid for covered cancellation reasons.*
  • Travel Insured's Cancel For Any Reason add-on policy will reimburse up to 50% of monies paid when cancelling for any reason not covered by the standard policy when cancelled at least 48 hours prior to sailing.*


*To review both insurance coverage policy details, please click here.  If you have cruise insurance and need to cancel for a covered condition, you can make a claim with Travel Insured to recover any lost payments.
 

Since 2001, Sixthman has pioneered themed cruise experiences, creating intimate shared encounters for bands, brands, and their fans. We are proud to be celebrating our 17th year and the accomplishment of executing 107 festivals, hosting over 240,000 guests for 975,000 days on vacation at sea with world class artists such as KISS, Kid Rock, John Mayer, Zac Brown Band, Train, Pitbull, Paramore, Florida Georgia Line, Diplo, Joe Bonamassa, Lynyrd Skynyrd, 311, Lyle Lovett, Barenaked Ladies, Sister Hazel and for brand partners such as Turner Classic Movies, VH1, SiriusXM’s Outlaw Country, Walker Stalker Con, truTV and others along with Sixthman curated festivals, The Rock Boat and Cayamo! Our festivals at sea bring non-stop performances, artist collaborations and a truly immersive music vacation experience with fan/band interactions throughout the voyage and in port. Our home ports of call include New Orleans, Louisiana, and Miami and Tampa, Florida with dream destinations to the Virgin Islands, Belize, Honduras, Mexico and the Bahamas. 

What is Sixthman? Click here - LIVE LOUD with us at www.sixthman.net

Sixthman can be reached at 1-877-379-9175 or at sixthman.net/contact.

Get Updates