Top Questions
- What is Cayamo 2014?
- What is the Lineup Guarantee?
- What is the Blind Faith Society?
- How do I let someone add me to their reservation?
- What does the price of Cayamo 2014 include?
- How does admission to shows work?
- How does automatic billing work?
- How do I make a reservation?
- What information will I need to book my cabin?
- What is a Sixthman Username, and how do I create one?
- How does travel insurance work?
- What is the referral program for Cayamo 2014?
What is Cayamo 2014?
Join us on board the 7th edition of Cayamo, A Journey Through Song. We’re sailing February 7-14, 2014, from Miami to the British Virgin Islands on the Norwegian Pearl. For the first time ever, we're spending two days in Tortola so you can create your own Cayamo beach adventure. We're working with Norwegian to generate unique excursions to neighboring parts of the British Virgin Islands. Imagine spending one day at the Soggy Dollar Bar and then heading to Virgin Gorda for the next adventure!
Your Cayamo home is again the luxurious Norwegian Pearl. We’ve made changes to the ship to make room for more music and more moments- with only two days in port, your days on the ship are full of song from morning to night. Add to that all the amenities and pleasures of a Norwegian cruise, and you’ve got the makings for memories you’ll never forget.
Our lineup brings you the best singer/songwriters in the world. Join John Prine, Brandi Carlile, Ricky Skaggs & Bruce Hornsby, John Hiatt, Buddy Miller, Shawn Mullins and dozens more as they take you on the trip of a lifetime. You'll have relaxing moments to take in the stories, and lively moments that'll get you out of your seat and dancing. Whatever kind of vacation you have, make it your own unparalleled Cayamo Moment!
What is the Lineup Guarantee?
We know the Cayamo lineup, for many of you, is the most important part of the cruise. When building a festival-style event with so many artists involved, schedules and timing can get pretty crazy. Sometimes artists sign on immediately, and sometimes they just can't commit right away due to touring schedules, family commitments or other opportunities. This year, we have some incredible artists already confirmed, and will be adding more as time goes on. Our approach to building a lineup is doing it a couple bands at a time which allows us to make sure you get to see a little bit of everything.
So, here's the thing: if the lineup just isn't meeting your expectations before June 14, 2013, you can receive a full refund if you choose to cancel your reservation. This gives you the chance to book your cabin now, while keeping the option of waiting to see who else we add to the lineup before June 14, 2013.
(Please note: We can refund the insurance premium purchased through Sixthman. However, we will not be able to refund any costs for airfare, hotels, or other costs incurred but not purchased through Sixthman.)
What is the Blind Faith Society?
What is the “Blind Faith Society”? - A group of like-minded people who in blind faith, put down a deposit of $299 for Cayamo 2014 while they were sailing on Cayamo 2013.
How do I verify my Blind Faith payment? - If you login to your Sixthman account, you'll see your Blind Faith payment listed.
Can I still join the Blind Faith Society? - No. Enrollment in the Blind Faith Society was only available for purchase while on board Cayamo 2013.
I am ready to book, what do I do? – Start your reservation per usual, referring to your Earliest Booking Time you reveived via email on April 8th. As you are booking for Cayamo 2014, you will notice on the last page your $299 blind faith payment has been applied to your balance. You will only need to pay the remainder of your minimum deposit to complete the reservation.
What if I do not plan to sail on Cayamo 2014, but paid? – You can contact us at 877-379-9175 to request a refund anytime prior to the Lineup Guarantee Date (June 14, 2013) and receive 100% refund of your payment. We will send you a check and hope to see you in the future.
What does a member of the Blind Faith Society receive? – Each member will be invited to a unique concert experience on this year’s sailing, dreamed up by your friends at Sixthman and a featured group of artist. It will be held in an appropriately sized venue and seating will be assigned based on your alumni status. *This will not be for your entire cabin, just those guests that participated in the Blind Faith Society
How do I let someone add me to their reservation?
To let someone add you to their reservation, you'll need to have a Sixthman Username and add your lead passenger to Your Approved Lead Passengers list. Create a Sixthman profile here, or login to your existing profile. Then, in the Guest Permissions section, click the "Add New Lead Passenger" button and enter your lead passenger's username. Once you save it, they'll appear in Your Approved Lead Passengers list. You're all set, the lead passenger can now add you as a guest in their cabin!
What does the price of Cayamo 2014 include?
In addition to admission to all cruise concerts, the price of your room also includes:
- Round trip cruise from Port of Miami to the British Virgin Islands
- All meals (there's gourmet fare in the formal dining rooms, casual indoor and outdoor grills open for meals throughout the day and 24-hour room service).
- Non-carbonated beverages (i.e. tea, juices, coffee).
- Free entrance to hot spots like the ship's disco and casino.
- Use of the ship's pool and hot tubs (all with plenty of deck space to enjoy a cocktail and some great music).
- Use of the Norwegian Pearl's health and fitness center.
- Norwegian Splash Academy and Entourage facilities and activities if you're bringing children.
- Taxes, port charges and ticketing are added at check-out and pre-paid by you ($255.00 per person).
Not included are:
- Gratuities ($12.00 per person, per day will be charged to your onboard spending account to cover tips for your cabin stewards & all waiters, etc - this fee is charged on board & is standard on all cruises).
- Gambling.
- Spa.
- Alcoholic beverages.
- Soft drinks & bottled water. (However, cards are available for a low price which get you unlimited soft drinks throughout the cruise.)
- While many restaurants on board are FREE, some Specialty Restaurants you choose to go to require a cover charge. (Pricing for each can be found here.)
- Any meals, events or tours in the Port.
- Airfare.
- Ground transportation.
- Travel insurance (available through Sixthman).
How does admission to shows work?
Our goal is to deliver a balanced festival experience that both guarantees you a seat to the events you are most passionate about and the freedom to explore & discover new music during your vacation.
Main Ticketed Shows in the Stardust Theater: Several artists will play ticketed shows in the Stardust Theater. As you are making a reservation, you will choose your exact seats and your ticketed show time using an interactive map with real time availability, like shown here. For a 360° view of the Theater, click here. To view a detailed chart of every spot in the venue check out the Lower Chart or the Upper Chart.
Closer to the cruise, once the lineup is finalized, we'll designate which artists in the Stardust Theater will play Main Ticketed Shows.
GA Shows with Bonus Tickets in the Stardust Theater: All remaining shows in the Stardust Theater will be general admission with all or part of Lower Orchestra reserved for Bonus Tickets. Guests will get Bonus Ticket(s) based on alumni status. Guests on their first Cayamo will get a Bonus Ticket for one show, guests on their second Cayamo will get a Bonus Ticket for two shows, and guests on their third (or more) Cayamo will get a Bonus Ticket for three shows. Once the schedule is complete, guests will be asked to rank the shows they most want to see and will then be assigned Bonus Ticket(s) in order of booking date and time, based on their preferences.
We ask for your patience while we work to finalize the schedule because neither the specific show times nor the specific performances in the main theater will be released until closer to the cruise.
Shows in all other venues: All other shows on board will be General Admission, so you can come and go as you please.
How does automatic billing work?
Enroll in automatic billing, and relax knowing that your future payments will be made automatically. When you book, we'll calculate an even monthly payment plan and you'll choose the day of the month you want your payments to be processed. It's that easy! Be sure to read the Automatic Billing FAQs for the answers to all your questions.
How do I make a reservation?
Placing a reservation is easy! You can book a cabin online at cayamo.com/booknow, or over the phone by calling 877-379-9175.
PLEASE NOTE! Lead Passengers, if you or your guest(s) needs a Sixthman Username you can create one while booking. If you and your guest have Sixthman Usernames, have your guest add you as an Approved Lead Passenger in their account. You'll then see your guest in Your Authorized Guests list and you'll be able to add them as a guest in your cabin while booking!
Anyone who has traveled with Sixthman previously or signed up for the Cayamo 2014 Pre-Sale has a username and will not need to create one. If you don't know your login credentials, you can recover them here.
What information will I need to book my cabin?
Cabin Selection: During booking you will select your desired cabin category and occupancy, so check out the pricing page. You will select your exact room assignment, so also check out the Norwegian Pearl’s deck plans on that page.
Sixthman Usernames: You'll need to login with (or create) a Sixthman Username to book. If you've traveled with Sixthman previously or signed up for the Cayamo 2014 Pre-Sale you have a username. Recover forgotten login credentials here, or contact us or try our live chat for immediate assistance. If you or a guest needs a Sixthman Username you can create one while booking.
Guest Permissions: If you were a Lead Passenger on a prior event and are sailing with the same guests, your guests will be in a dropdown list for you to add to your cabin. If you're sailing with someone who has a Sixthman Username but has NOT sailed with your previously, have your guests login to their Sixthman profile and add your username to their 'Approved Lead Passengers' list in the 'Guest Permissions' section. They'll then be on the dropdown list for you while booking.
Naming Guests: You can add your guests later but fees may apply. See "Can I make changes to my reservation?" here for more details. You are obligated for the full cruise fare of the occupancy level you select during the reservation process even if you do not add guests to fill your entire cabin. If you wish to add guests beyond the capacity of the occupancy level you select during the reservation process you may do so based on availability for the additional cruise fare associated with the transaction.Multiple Credit Card Payments: If you are paying with multiple credit cards, you will need all of the credit card numbers (with expiration date and card verification number) as well as the name and billing addresses for each card.
What is a Sixthman Username, and how do I create one?
Each guest needs a Sixthman Username to create, manage, or be added to a reservation. Click here to create your Sixthman Username. Your username should be something that is easy for you to remember such as your name or nickname.
If you have traveled with Sixthman previously or signed up for the Cayamo 2014 Pre-Sale, you have a username and will not need to create one. If you don't know your username, you can recover it here. You can also contact us and we will be happy to look it up for you (try our live chat feature or contact us).
Use your Sixthman Username to login throughout the year to update your personal information, make payments, add guests, or make changes to your reservation. To manage your reservation, sign in using your Sixthman Username here.
How does travel insurance work?
Sixthman offers you a leading travel insurance plan through our partnership with Travel Insured International. Travel Insured specializes in providing quality coverage and superior customer care and claim service to our Sixthman guests. When you add our plan to your trip, you protect yourself from your policy's effective date through your return home. Your prepaid trip costs are protected against Trip Cancellation or Interruption due to an unforeseen accident or illness to you, your traveling companion or a family member. You also receive Emergency Medical Protection, Baggage Protection, Travel Accident Protection and Worldwide Emergency Travel Assistance available 24/7 during your trip.
Remember that sometimes unwelcome events occur to disrupt great trips:
- You are protected, up to full trip cost, if bad weather causes your common carrier to cease operating for 24 hours or more.
- Illness or injury to you or a traveling companion or immediate family member causing you to cancel or interrupt your trip.
- Missed Connection coverage can pay your expenses (up to $500) to rejoin the cruise or tour when you miss the departure due to a three-hour or more flight delay.
- Emergency Medical Expense covers you if you need treatment in a foreign hospital for a sudden illness or accident. We guarantee your admission!
- Trip Cancellation can cover terrorist events, a job layoff (if employed for 1 or more year) or jury duty.*
- Assistance will be there if you lose medications or a passport, or need help canceling lost credit cards.
This coverage must be purchased before your final payment due date. Coverage for all benefits except trip cancellation will begin on the departure date. The trip cancellation benefit will begin at 12:01 AM on the day after Travel Insured receives your application. For pre-existing conditions to be covered you need to purchase Insurance within 21 days of your deposit (other restrictions apply).
Travel Insured also offers Cancel For Any Reason 50% Protection. The Cancel for Any Reason option is only available when specifically requested on the original application and the appropriate premium has been paid. The Cancel For Any Reason benefit must be purchased within 21 days of your initial trip deposit. This benefit allows the insured to receive a refund of up to 50% of covered trip costs on reservations cancelled up to 48 hours prior to departure for any reason outside of the covered circumstances.
This is a summary only containing highlights of the plan. Download an Insurance PDF for complete terms, conditions and exclusions that apply. Please Note: Residents of Georgia, Kansas, Louisiana, Minnesota, Oregon, South Dakota, Utah, Texas and Washington have separate Certificates of Insurance in compliance with state requirements.
We know you might have questions about what is and is not covered so we encourage you to read the Insurance PDF or call Travel Insured at 1-866-684-0218 and specify you are calling about Sixthman Travel Protection.
What is the referral program for Cayamo 2014?
You can earn money for referring your friends who have never attended a Sixthman event to Cayamo 2014 whether you are sailing with us or not!
For Cruisers: For each new cabin you refer to Cayamo 2014, you will earn $100 credit to your onboard spending account. Referrers will see a $100 credit on their onboard spending account by the third day of the cruise.
For Non-Cruisers: For each new cabin you refer to Cayamo 2014, you will earn $50 cash! Referrers will be sent a check after the cruise has returned to ensure the referred passenger sailed.
Policy Details:
Referrals will be reconciled 3 weeks prior to sailing, and will appear on the referrer’s confirmation. Please contact Sixthman PRIOR TO sailing if your referral does not appear on your confirmation.
All guests in the referred cabin must be new to any Sixthman event, and the referral must be requested at the time of booking or registering for any waitlist.
The guest booking the new cabin must put your Sixthman Username in the REFERRAL blank when placing their reservation. Referrals are not retroactive, and cannot be added after the reservation has been made. Referrals apply to full cabins only; they do not apply to individual guests within a cabin, during the pre-sale period, or after the final payment date. When a referred cabin is booked, an email is sent to the referrer listing the lead passenger's name and email address.
Sign up for a Sixthman Username at sixthman.net/account and start referring today!